Return Policy

Damaged, defective or wrong item

Contact us within 48 hours of delivery with photos of the item and packaging. Once verified, we arrange a free replacement or a full refund.

No returns for change of mind

Returns are accepted only for items that arrive damaged, defective or incorrect.

Sale and special offer items

Items bought in a sale or special offer are final sale unless they arrive damaged, defective or incorrect.

Custom printed cases

Custom printed phone cases are made to order with your design, so they cannot be returned, exchanged or refunded.

Refunds

Approved refunds go to your original payment method (or store credit) within 5-7 business days.

How to report an issue

Email us or message us on WhatsApp within 48 hours of delivery with your order ID and photos.